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  4. Unable to Access Figures, Diagrams Or Repair History

Unable to Access Figures, Diagrams Or Repair History

Open Internet Explorer, click on ToolsInternet Options.

Click on the Security TabTrusted Sites, then the Sites box.

Add either the *.OnDemand5.com  OR *.ShopKey5.com sites (as applicable to your subscription).

Take the checkmark out of the box that says “Require server verification”. Click Add and then Close.

Re-start Internet Explorer and everything works again.

 


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