A void will cancel a credit card (not including PIN-based debit) transaction processed on the current batch, which usually means the same day only. To void a transaction from X-Charge:
- Open the X-Charge icon from your desktop and login if needed.
- Choose the Void option from the left side of the screen.
- Click on the Search button to the right.
- Select the desired transaction. All credit card transactions from the current and previous day should be displayed in chronological order.
- Click OK to load the transaction to the screen.
- Verify the details match the desired transaction, then click F12-Process to complete the void.