XCharge® – Technical Support

Support Hours of Operation

Our hours are as follows:
Technical Support
Monday – Friday: 5:00 am – 5:00 pm Pacific time
Saturday: 6:30 am – 3:00 pm Pacific time
Sunday: Emergency Voicemail Support for merchants unable to transact

Account Maintenance
Monday – Friday: 6:00 am – 4:00 pm Pacific time

Customer care: (888) 412-8816

  • Existing merchant account support
  • New account sales
  • Statements and deposits
  • Changes to existing merchant accounts
  • Support and updates for X-Charge Software

Email support: info@acceleratedpay.com


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