SureTrack Results – An error prevented returning search results

When using 1Search in Prodemand using Google Chrome, you may see following text under the SureTrack Results: “An error prevented returning search results.”

This is caused by a setting in Chrome that blocks third-party cookies in the browser. To fix this:

1. In Chrome, click on Settings.
2. Scroll down and access advanced settings by click on, Advanced.  
3. Click Content settings under Privacy and security. 
4. Click Cookies  
5. Turn off Block third-party cookies.