Note: The Shop Management program is no longer supported on scan tools.
Open the ShopStream Diagnostic Suite by clicking on the desktop icon
Click on System Settings
Select “SureTrack & Repair Information”
Select the website that matches the customer’s subscription
Customer should be able to use the SureTrack & Repair Information now
For older versions of the tool:
Click on the SureTrack &Repair Information icon located on the upper right of the screen
Click on the Menu Button (third icon from the left) at the bottom of the screen
From the Menu Selection, click Websites and select the appropriate Product
