Any references for OnDemand5 in this article can be replaced for Shopkey5
- Open the OnDemand5 or Shopkey5 program.
- Go to ‘Help’ at the top of the screen and click About OnDemand5.
- Check the lease expiration dates to see which product(s) need to be updated and then click View License. You will then see the License Information page. Click Update.
- If an Internet Connection is available, the license will update automatically with a small box saying Establishing Connection. Once it connects, you will see a Software License Activation screen where you will need to enter your Account Number, Company Name, Telephone number, and Postal Code. Then click OK.
- You will get a message saying Your license has been updated. Click OK and you are finished.
