The document below includes text for the standard set of Symptoms that are included in the mgmt software installation. It is prepared in a table format so that users can copy & paste text to add these entries in a short amount of time. Category is not included as yours may differ; it will be up to you to include the proper category to save the entry to your database. The suggested labor hrs can also be modified as users see fit.
Please note the Labor Total $ will update to your shop rate automatically. The charged hours are just a suggestion and set by default, you can modify the times as you enter them if you wish.
Enter the Symptoms by going to Setup – Standard Descriptions, Symptoms tab. Click on Add to start each entry, then click OK to save the entry work each time. Repeat until all of the Symptoms are entered.
| Short Description | Symptom | Work Requested | Category | Charged Hrs | Labor Total $ | Est. Parts $ |
|---|---|---|---|---|---|---|
| Check Engine Light | Check Engine Light or Service Engine Soon Light Comes On | Diagnose Cause of Light | Engine Performance/Tuneup | 1 | $100.00 | 0 |
| No Start/Hard Start | Engines Crank OK but either is hard to start or will not start | Diagnose No Start/Hard Start | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Won’t Crank | Engine will not crank (turn over) | Diagnose why the engine will not crank | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Engine Stalls | Engine runs and then stalls (stops running) | Diagnose engine stalling condition | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Engine Miss | Engine is misfiring/lacks power | Diagnose engine misfire | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Hesitate, Stumble or Sag | Engine hesitates, stumbles or sags when accelerating | Diagnose cause of hesitation, stumble or sag | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Rough Idle | Engine runs rough (misfires) at idle | Diagnose rough idle | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Idle Too High | Engine is idling too high (fast) | Diagnose why engine is idling high (fast) | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Idle Too Low | Engines idles too low (slowly) | Diagnose why idle is low (too slow) | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Lacks Power | Engine Lacks Power/Poor Performance | Diagnose lack of power/poor performance | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Surge-Chuggled | Engine is surging or chuggling (bucks, jerks or skips) | Diagnose surging or chuggling | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Poor Fuel Economy | Vehicle is getting poor fuel economy (bad gas mileage) | Diagnose poor fuel economy | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Pings | Engine is pinging or predetonating | Diagnose engine ping | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Sulfur-Rotten Egg Smell | Vehicle is producing a sulfur smell (rotten eggs) | Diagnose sulfur smell | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Backfires | Engine backfires | Diagnose backfire | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Smokes | Smoke coming from vehicle | Diagnose where/what is causing smoking | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Runs On | Engine runs off after key is turned off | Diagnose why engine runs on | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Speed Fluctuates | Vehicle speed fluctuates (changes) without moving accelerator (gas pedal) | Diagnose speed fluctuation | Engine Performance/Tuneup | 1 | $60.00 | 0 |
| Engine Noise | Engine is making unusual noises | Diagnose engine noise and its cause | Engine Mechanical Repair | 1 | $60.00 | 0 |
| Shifting – Poor | Transmission is shifting poorly (hard shift, late shift, early shift) | Diagnose poor shifting | Clutch/Transmission/Axles | 1 | $60.00 | 0 |
| Shifting – No | Transmission is not shifting gears | Diagnose why transmission will not shift | Clutch/Transmission/Axles | 1 | $60.00 | 0 |
| Starts Outside of P-N | Engine can start in gear | Diagnose Neutral Safety Switch | Clutch/Transmission/Axles | 1 | $60.00 | 0 |
| Trans Noisy | Transmission is noisy | Diagnose transmission noise | Clutch/Transmission/Axles | 1 | $60.00 | 0 |
| Vehicle Pulls Right | Vehicle Pulls to right when braking | Inspect Brakes | Brake System | 0.5 | $30.00 | 0 |
| Vehicle Pulls Left | Vehicle Pulls to left when braking | Inspect Brakes | Brake System | 0.5 | $30.00 | 0 |
| Steering Wheel Vibrates | Steering Wheel Vibrates (moves, shakes) at certain speeds | Diagnose steering wheel vibration/check wheel balance and/or inspect brakes-tires | Steering/Susp/Wheel Align | 0.5 | $30.00 | 0 |
| Brake Warning Light On | Brake Warning Lights Comes On-Stays On | Inspect Brake System | Brake System | 0.5 | $30.00 | 0 |
| Uneven Tire Wear | Tires are wearing unevenly | Inspect tires and check for cause of uneven wear | Steering/Susp/Wheel Align | 0.5 | $30.00 | 0 |
| Engine Overheats | Engine is overheating (steam, losing coolant, pressure relief at radiator cap or recovery system) | Diagnose engine overheating | A/C & Heating | 0.75 | $45.00 | 0 |
| Brake Noise | Brake are making noise | Inspect Brakes | Brake System | 0.5 | $30.00 | 0 |
| Brake Pedal Soft-Sinks | Brake Pedal is soft or sinks to the floor | Inspect brakes | Brake System | 0.5 | $30.00 | 0 |
| Squeaks-Rattles | Squeaks or Rattles coming from the vehicle | Test drive to locate area of sound and inspect vehicle | Miscellaneous | 1 | $60.00 | 0 |
| Belt Squeal | Drive belt(s) are squealing | Inspect belts and determine cause of squeal | Cooling/Belts/Hoses | 0.5 | $30.00 | 0 |
| AC Won’t Cool | Air conditioning is not cooling properly | Diagnose air conditioning system | A/C & Heating | 1 | $60.00 | 0 |
| Slipping | Clutch slips (engine revs without vehicle speed increasing) | Inspect clutch | Clutch/Transmission/Axles | 1 | $60.00 | 0 |
| Hard Shifting (MT) | Manual transmission is difficult to get into a different gear | Inspect transmission and clutch to determine cause | Clutch/Transmission/Axles | 0.5 | $30.00 | 0 |
| Park Brake Won’t Hold | Parking Brake does not hold the vehicle in place | Inspect brakes and parking brake | Brake System | 0.5 | $30.00 | 0 |
| Charge Light On | Charging System Warning Lights Comes on/Glows | Inspect charging system | Charging/Starting System | 1 | $60.00 | 0 |
| Battery Dead | Battery Dead | Inspect/Recharge Battery and check charging system | Charging/Starting System | 1 | $60.00 | 0 |
| Turn Signal Out | Turn signal indicator either stays on or blinks too quickly | Inspect turn signal lights, switch and/or flasher | Miscellaneous | 1 | $60.00 | 0 |