Symptom:
When clicking the OEM parts & labor button in the Manager program, using the web source, the transfer link is not visible, therefore can’t transfer back parts and labor information to the program.
Programs affected:
Manager/ManagerPlus, Shopkey Management, Shopkey Service Writer all current versions using web source.
Manager/ManagerPlus, Shopkey Management, Shopkey Service Writer all current versions using web source.
Solution:
This situation occurs when the screen resolution is set to 800X600 and as a result the transfer link is ‘pushed’ off the page past the right side border. Set the screen resolution to the preferred one for Manager Program usage, which is the 1024X768 setting.
