Symptom:
When trying to run Database Utility for the Manager program, you receive a “Invalid Database Name” error.

Versions affected:
Manager/Manager Plus, Shopkey Service Writer/Management (all versions)
Solution:
The SMCORE32.MDB/SKCORE32.MDB file is “Hidden”.  Right click on the file and go to properties.  Uncheck the “Hidden” box and apply.  This should enable you to run the Database Utility now.

