Right Side Of Wiring Diagram Not Printing or Incomplete


  • When I print a quote the right side is missing and it never prints the price information.
  • When I print a wiring diagram it does not print in it’s entirety and is cut off.

Versions Affected:
OnDemand 5, Shopkey 5 (all versions).


  1. Open Internet Explorer.
  2. Choose, File>Page Setup from the toolbar menu.
  3. Verify all “Margins” are set for “0.25”.
  4. Save the settings, close Internet Explorer.
  5. Open OD5/SK5 and print a quote.
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